Frequently Asked Questions about The Accolade Collegiate Village West
When can I move in?
Our move-in date for Fall 2026 is August 22nd, 2026.
How close to campus are you?
We are located less than .5 mile from the University of Central Florida campus.
Is parking available?
If you're bringing a vehicle, there will be a monthly parking add-on. Please contact the office for full details.
How do our rates compare to on-campus housing rates?
When comparing our rates to on-campus rates you must take into consideration many variables, including floor plan layout, square footage, furniture, utilities, and community events. Our leasing staff is available to discuss with you how our rates compare to other housing options and validate that our community offers you the best value for your money, as well as a great location and incredible amenities.
What are the policies on pets, smoking and guests?
The Accolade Collegiate Village West is pet-friendly! Dogs and cats under 75 pounds are more than welcome at our community. Please check with the leasing office regarding restricted breeds and the costs associated with bringing your furry friend! All animals must be approved by the property and we do not allow visiting pets. Our community is smoke-free in all indoor and adjacent areas. Guests are always welcome, subject to the consent of roommates and security considerations. Overnight guests do have limits on the number of days and guests (please review your lease for specific guest info). You are responsible for the conduct of your guests, invitees, family members, and any other person whom you allow to enter the property or apartment as if such conduct were your own.
What if I need to cancel my lease?
Residents sign a legally binding contract for the entire term of the lease. The Accolade CVW does offer reassignment options, which allows you to provide a new leaseholder to assume responsibility over the remainder of your lease for a fee. Please contact the Leasing Office for more information.
How does roommate matching work?
If you are looking for roommates, we have the perfect solution! Through the RoomSync app, residents are empowered to choose roommates and build a sense of community using lifestyle habits such as cleanliness levels, studying habits, sleep cycles, and more. RoomSync offers an experience that supports a diverse and inclusive matching community through gender-inclusive tools. Furthermore, the app recognizes the importance of living criteria like service and emotional support animals and factors this into the matching process.
What is a guarantor, and do I need one?
A guarantor is an individual who signs a lease agreement along with a renter, promising to uphold the lease agreement in the event a renter defaults on their financial obligations. The guarantor can be a parent, spouse, extended family member, or a friend but will need to be in good financial standing and pass all necessary screenings. If you have a guarantor, you will not be required to pay a Security Deposit. If you do not have a guarantor, The Accolade CVW will require a security deposit (1.5X your base rate). The lease will not be sent until the security deposit is paid.
When do I put down a deposit?
If you do not have an approved guarantor, you must pay the deposit when signing your lease. The lease agreement is not finalized until the security deposit has been paid.
Do I need to be a student to live here?
No. As long as you meet our qualifying criteria, you do not need to be a student to live here.
What types of leases are available?
At The Accolade Collegiate Village West, we provide individual leases. An individual lease means that you are only responsible for your rental installment and not the rent of your roommate. With an individual lease, you have the rights to joint use of the common spaces and then individual rights to your bedroom and bathroom.
How long is the lease agreement?
Leases at The Accolade CVW begin in mid-August and terminate in late July. Payments are broken up into 12 equal installments.
How do I pay my rent and when is it due?
After the initial installment, rent is due the first of each month and may be paid online by ACH, debit, or credit card through the resident portal. Convenience fees may be charged for online credit/debit card payments. Late fees vary by property. Refer to your lease for more information.
Will you send me a bill each month for my rent?
We do not send any type of invoice for rent. However, rent is due at the first of the month and is considered late after 11:59 pm on the 2nd.
What are rental installments? Why is my rent not prorated?
The typical lease term is approximately 11.5 months of occupancy which coincides with the university’s academic calendar. The resident is charged a total rent amount for the contracted lease period. The lease agreement will reflect the total rent amount divided into 12 equal installments with the first payment due on July 15th, 2026, and the last payment due on July 1st, 2027. These installments do not represent a monthly rent amount and are not prorated.
Can I pay my bill with a credit card? Is there an extra charge?
You can submit payment via electronic check, or pay with a Visa, Master Card American Express, or Discover online 24 hours a day from any computer or smartphone by clicking the "Resident Login" button. We also offer automatic payment by either credit card or checking account — just fill out one page, one time and payments will be made automatically. Convenience fees apply for credit card and debit card payments or no fee for payments made by eCheck. We do not accept checks or cash in the Leasing Office.
How are utilities charged?
You will receive a bill each month from Conservice for your portion of the electricity, sewer, and water. This will be paid through your resident portal each month. There is no need to set up utilities on your own!
Will finacial aid cover my rent?
Your living costs can be covered by financial aid, just like on-campus housing. Any available financial aid funds, after university charges are satisfied, are released to the student for non-institutional expenses, such as off-campus housing. These funds can be used to pay rent. Normal payment deadlines will continue to apply.
If I pay in full, do I get a discount?
Accolade CVW does not offer discounts for rent paid in full. However, prepayment gives you the peace of mind of knowing that your account is in good standing at all times!
What if I need something repaired in my apartment?
Our onsite, professional maintenance team would be happy to help you. We will need some details so be prepared to provide specifics with your requests. You may submit a service request in the following ways: Option 1: Enter a service request through the online resident portal. Option 2: E‐mail your request to your community and a team member will enter a service request on your behalf. Option 3: Visit or call the office during normal business hours and a team member will be happy to enter your service request. If it is after business hours, you are welcome to leave a message and we will respond the next business day. For Emergency Requests: A maintenance team member is on call 24/7 for emergency maintenance needs (i.e. door/window lock issues, major leaks, plumbing, no heat or AC during weather extremes, refrigerator not cooling, no electricity/gas/water, etc.) you will be provided the emergency contact information at move-in.
What on-site security features do you offer?
Each resident is issued an electronic key fob used to access their front door as well as the community amenities. For those with garage parking, we provide an RFID tag to our gated garage. We provide personal keys for bedroom doors; no other roommates will have the key to your bedroom. Smoke detectors and fire sprinklers are located throughout the property as well as inside each apartment. Video cameras will be located throughout the parking garage, elevators, hallways, and amenity areas. The Accolade Collegiate West also features on-site management, maintenance staff, Community Assistants, and after-hours courtesy patrol officers.
Are apartments furnished?
Yes, all of our apartments are fully furnished! Our gallery shows examples of furnished units. You are more than welcome to bring any additional furniture of your own, but please keep in mind that we will not store furniture for you. If you choose to remove any of the provided furniture, you will need to store it yourself and bring it back before the end of the lease term in its original condition.
What should I bring to my new apartment?
While the furniture and appliances are included, below is a guide to help you with the personal belongings that you will need to provide:
COMMON AREA: Electronics and corresponding cords/adapters, décor, trash can, trash bags, pots and pans, plates, cups, eating/serving utensils, coffee maker. Cleaning/disinfecting supplies, dishwasher detergent, laundry detergent, etc.
BEDROOM: Linens, pillows, mattress pad, towels, toiletries, shower hooks and curtain, trash can, décor, electronics and corresponding cords/adapters, and anything else that makes you feel at home.
If you have roommates, check with them to see what items you can share so you don't bring duplicate items.
How do I receive mail and packages?
Mail - Resident mail is delivered by the US Postal Service to your assigned mailbox. At move-in, you will receive a mailbox key. When you move out, if you want to have your mail forwarded, you will need to complete a Change of Address Form with the local US Post Office.
Packages - Packages will be delivered to the package room and can be retrieved 24/7 with your unique pickup code.
What type of events do you have?
At The Accolade CVW, you will create life-long relationships and connections! Our team plans resident events to get you involved. These events range from pizza parties to karaoke nights, from resume-building classes to gaming tournaments.
What is Resident-Link?
Resident-Link is a service that enables you to build your credit by simply paying your rent on time. Pay your rent on time each month and ResidentLink will take care of the rest. An additional fee of $6.95 is required for this service and residents can sign up here with Resident-Link.
What is the Community Rewards platform?
Community Rewards is a digital rewards platform for residents who live at our community. You can earn any combination of digital reward cards from more than 100 brands including virtual VISA. You will receive more information and log-in details closer to move-in.